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Identification and biometric technology

The implementation of social protection schemes requires the correct identification of beneficiaries. In a growing number of countries, particularly in developing countries, biometric technology is increasingly used for the identification of beneficiaries of social protection programmes, including through fingerprints, iris and facial recognition. In most developed counties with better...

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Information and management systems

Management and information systems (MISs) are of critical importance in the administration of any social protection programme, including for the identification and registration of potential beneficiaries, the determination of their eligibility and entitlements, contribution collection, the delivery of benefits, and the processing of complaints and appeals. The enormous amount...

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Electronic methods of administration and payment

The use of information communication technology (ICT) in social security administration is increasing worldwide.  E-services can facilitate access and the extension of coverage, the delivery of benefits, contribution collection and other administrative processes. At the same time, the introduction of electronic methods poses some challenges, especially in countries with...

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Administration of non-contributory schemes

The effective administration of non-contributory social protection schemes is key to ensuring that people can realize their human rights. This includes adequate administrative capacities, human and financial infrastructure, as well as administrative procedures.   Photo credit: “family planning counseling in Cambodia” via ILO in Asia and the Pacific (CCBY...

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Administration of contributory schemes

An efficient administration is one of the prerequisites for a cost-efficient and effective functioning of contributory social protection schemes, namely social insurance schemes. An efficient administrative structure facilitates the collection of of contributions and the delivery of benefits. Photo credit: “Soldier Ride 2012 Bike Fitting” via U.S. Army Europe...

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Conditionality and Human Rights

Expert commentaries - Date: 19 May 2014 / Author: Guy Standing

Across the world, states have made binding commitments under international human rights law to do what they can to ensure all their population attains its basic material needs. And yet, governments in numerous countries have been introducing so-called conditional cash transfer schemes (CCTs) based on the imposition of forms...

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Conditionalities, Cash and Gender Relations

Expert commentaries - Date: 1 May 2014 / Author: Maxine Molyneux

Is the empowerment of women through conditional cash transfers illusory as women are ‘empowered’ by these programmes only as the nodal points receiving cash for the family and not as independent persons with their own economic, social and cultural rights? First, it is important to distinguish between the positive...

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Do Targeting Techniques Tend to be Incompatible with the Human Rights Standards of Transparency and Access to Information?

Expert commentaries - Date: 3 April 2014 / Author: Nicholas Freeland

Targeting Techniques and Human Rights Standards of Transparency and Access to Information Poverty targeting presents many problems in terms of accuracy and reliability, but common methods for identifying the poor are also problematic in terms of human rights standards of transparency and access to information. Let us look from...

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Social Protection and Human Rights