Grievance Mechanisms for Social Protection Programmes: Stumbling blocks and best practice (One Pager 320)
Organization(s): International Policy Centre for Inclusive Growth
Author: Valentina Barca
Year: 2016
PDF of Resource
This one-page brief examines grievance mechanisms in social protection systems.
Related Principles
Access to Accountability Mechanisms and Effective Remedies
A human rights-based approach to social protection requires that policy makers, programme administrators and others whose actions have an impact on a programme should be held accountable for their actions. To meet this human rights requirement, social protection programmes should have mechanisms to collect and process complaints, in particular to review eligibility for the programme, […]