Good practice in the development of management information systems for social protection
The focus of this paper is to examine good practice in the design and implementation of management information systems (MISs) for social protection. Section 2 describes MISs, pointing out that they are more than systems of computer hardware and application software. Section 3 discusses the type of information required by social protection MISs, and the challenges in capturing, transferring and processing this information. Section 4 assesses the potential for introducing new technologies into social protection MISs in developing countries. Section 5 concludes by examining issues around the integration of MISs in countries with multiple social protection schemes, and the extent to which a national Single Registry is an appropriate model.